Send us a message

Pick the closest category so your message reaches the right place. If you have an order number, include it — it saves an email.

    Support details

    Email: contact@watershedlearning.space

    Phone: +1 (838) 287-9662

    Response time: 1–2 business days

    Support hours: Monday–Friday, 9:00am–5:00pm (US Central Time)

    Business details

    Watershed Learning LLC
    5900 Balcones Drive, Suite 100, Austin, TX 78731, USA

    Faster than emailing

    What to include so we can help first time

    Download problems

    Order number, the file name, the device and app you tried to open it in, and what happened.

    Course access

    The email you enrolled with and which lesson or module is affected.

    Kit orders

    Order number, and a photo if something arrived damaged or missing.

    School enquiries

    Grades or ages, rough timeline, and what you are trying to achieve.

    Need a resource in a different format — a tagged PDF, plain text, large print? Email us and say what would work for you. There is no charge and you do not need to explain why. See the Accessibility Statement.